#Microsoft teams phone number install#
#Microsoft teams phone number series#

It is recommended that organisations, particularly where personal mobile devices are in use, undertake an IG assessment to determine suitable usage guidelines. When using Teams on a mobile device, it is important to note that the call history will be logged on the device being used to make the call вЂ“ not just within the Teams application. It may take up to 30 minutes for a telephone number to be added to the account following licence assignment. If you add a new user to a phone system policy, the Phone System and Calling Plan licences will automatically be applied for the user. If a user is removed from a phone system user policy, the add-on phone system licences will be automatically removed as well as their telephone number and they will no longer be able to access Teams Phone System for outbound calls. If you are part of a GP practice that would like to participate and have not yet expressed an interest, please contact citing your practice name and ODS code. Users that are not in scope will remain within their existing user policy, which will remain untouched. All specific policy settings will be copied across to the duplicate, including the app toggle configuration. This is the same as any other user policy and can be amended by local administrators as appropriate. You will be able to see this in the NHSmail portal with the naming convention existingname_GPphone. For more information on viewing, editing, or deleting a user policy, please see the User Policy Management support documentation.ДЄs part of this rollout process a duplicate user policy will be created for all in scope users. If you are part of a participating practice, the new licences can be managed for your organisation via user policies as normal through the NHSmail portal.

These licences will be allocated to users on your behalf to remove the administrative burden of updating user policies. Administration & Management User ConfigurationДЄs part of the initial rollout (December 2021), practices that expressed an interest in onboarding to Teams Phone System for outbound calls will automatically be bulk assigned MS Phone System and Calling Plan licences by the national team. If used through a computer, an appropriate headset and microphone will be required.ДЇor more guidance on MS Teams, visit the NHSmail support site. Teams can be used through the desktop client application, the browser-based version, or the mobile application.

To use the Teams Phone System for outbound calls your practice staff will need to use MS Teams. Apply to access the levelling up funding available via the Better Connectivity for Health Programme.Use a private internet connection (if already in place and of sufficient bandwidth).

#Microsoft teams phone number install#

Install an additional HSCN line for telephony (if timeframe permits).

If low bandwidth prevents the use of HSCN, we recommend the following options:

#Microsoft teams phone number series#

There are a series of self-help steps provided by Microsoft should you experience any issues when using Teams.

Calls sound static or cut out, or voices sound robotic (this may be jitter or packet loss)Дepending on Teams consumption across your organisation, there may be a requirement to uplift bandwidth in conjunction with your local network provider.

Calls keep dropping (this may be due to firewall or proxy blockers).

Teams runs slowly (you may have insufficient bandwidth).

Network optimisation may be required if your users are experiencing any of the following issues: For more information about Teams and bandwidth requirements see here.

However, when bandwidth is insufficient Teams performance may be impacted. Teams is designed to give the best audio experience regardless of your network conditions. Technical Readiness & Preparation Bandwidth Requirements Please note that without the necessary prerequisites, users may not be able to access Teams Phone System for outbound calls or may experience issues. If you are part of a GP practice that would like to participate and have not yet expressed an interest, please contact citing your practice name and ODS code.Д«elow is a summary of key technical considerations for Local Administrators (LAs) to prepare for and to use Teams Phone System for outbound calls across their organisation. Practices that are part of the national NHSmail tenant and have expressed an interest in onboarding to Teams Phone System for outbound calls will automatically be given access to the capability. Practices will retain their current telephony supplier and associated number ranges to support the receiving of calls. Teams Phone System for outbound calls cannot be used to receive inbound calls to Teams via the Public Switched Telephone Network (PSTN).